![]() (Items classified as Large Letter by Royal Mail will be sent by Royal Mail 48). We use Royal Mail Tracked 48 as our main economy delivery service for all parcels. When you come to collect your order, please bring with you one form of photo ID.After you have received the ‘ Ready for Collection’ email your order will be ready for collection, from our warehouse - Monday to Friday, 10am to 4:30pm.Please do not attempt to collect (or have collected by a third party) an order before you’ve received the ‘ Ready for Collection’ email/notification.If your order contains any of these items we will call or email you to discuss. Pre Order items and items with a 1-2 Day Dispatch time cannot be collected same day and will need to wait for the collection email.Available for customers within a 20-mile radius of Jadlam Toys & Models.This option will allow customers within a certain radius to collect their order from our Warehouse.Location – Units 3-5 Adlam Central Park, Wirral Park, Glastonbury BA6 9XE Local customers will be able to see a collection option when in the checkout process called Pickup in Store. Pickup In Store – Local Collection Only - Suspended UK Express Delivery - Royal Mail Tracked/DPD UK Standard Delivery - Royal Mail Tracked 24 However, we do treat Express as priority and aim to have your parcel despatched earlier if possible.UK Economy Delivery - Royal Mail Tracked 48 Please be aware that Express Post is still subject to our 2-3 Business Day despatch time. We now offer Express Post as a shipping option. As we are a Bricks and Mortar store that sells to walk in customers, some items may be pricemarked with the retail price ticket. Please be mindful of this if delivery is to be received by someone other than yourself. Some larger items may be sent in the original carton that may picture or describe the item enclosed. In the event of a significant error in shipping or total calculations, we will contact you to advise of correct charges or cancel the order and issue a refund if necessary. To ensure we can despatch promptly, if an item is unavailable for any reason at the time of order picking and sourcing will delay shipment significantly, we may cancel the item from the order and refund the value. If delivery is unable to be completed at the nominated address, parcel will be returned to an Australia Post Office or other depot for collection. If you choose to request safe drop or redirect your parcel with Australia Post, Mr Toys accepts no responsibility for lost or stolen parcels. Shipping times are estimated at between 3-10 business days depending on your location within AustraliaĪustralia Post eParcel service delivers Australia wide and requires a signature for delivery. Orders are typically dispatched within 2-3 business days in non peak periods. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Shipping costs are influenced by the size and weight of the product and your location. We deliver products Australia wide using Australia Post eParcel and couriers. Refunds will be issued using your original payment method Proof of Purchase such as your original Mr Toys register receipt must be presented Mr Toys reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect. Mr Toys may elect to return the product to the manufacturer's repair agent to determine the nature of the problem. Where a failure does not amount to a major failure, Mr Toys is entitled to choose between providing you with a repair, replacement or other suitable remedy.
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